Privacy Policy
1. Introduction
NexuFrame ("we," "us," "our," or the "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at nexuframe.com (the "Website") and use our services.
By accessing or using our Website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Website.
Company Contact Information:
Email: privacy@nexuframe.com
Address: 5534 Saint Joe Road, Fort Wayne, IN 46835
2. Information We Collect
2.1 Information You Provide to Us
We may collect information that you voluntarily provide to us when you:
(a) Contact Us: When you submit a contact form, inquiry, or request on our Website, we may collect your name, email address, phone number, company name, job title, and any information you include in your message.
(b) Schedule a Consultation: When you request an assessment or consultation, we may collect business information necessary to evaluate your needs, including industry, company size, and current technology stack.
(c) Engage Our Services: When you enter into a services agreement with us, we may collect additional business and contact information as necessary to perform the agreed-upon services.
(d) Subscribe to Communications: When you subscribe to our newsletter, blog updates, or other communications, we collect your email address and any preferences you provide.
(e) Apply for Employment: When you submit a job application, we collect information including your resume, cover letter, work history, and contact information.
2.2 Information Collected Automatically
When you visit our Website, we may automatically collect certain information, including:
(a) Log Data: IP address, browser type and version, operating system, referring URLs, pages visited, time and date of visit, and time spent on pages.
(b) Device Information: Information about the device you use to access the Website, including hardware model, operating system, and browser type.
(c) Cookies and Tracking Technologies: As described in Section 3 below.
2.3 Information from Third Parties
We may receive information about you from third-party services integrated into our Website, as described in Section 5.
3. Cookies and Tracking Technologies
3.1 What Are Cookies
Cookies are small data files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to website owners.
3.2 Types of Cookies We Use
(a) Essential Cookies. These are necessary for the Website to function properly. They enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect the Website's functionality.
(b) Analytics Cookies. We use analytics cookies to understand how visitors interact with our Website. This helps us improve the Website experience and content.
(c) Functional Cookies. These enable enhanced functionality and personalization, such as remembering your preferences and form inputs.
(d) Marketing Cookies. We currently do not use marketing cookies.
3.3 Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to:
(a) View what cookies are stored and delete them individually or in bulk;
(b) Block third-party cookies;
(c) Block cookies from specific sites;
(d) Block all cookies;
(e) Delete all cookies when you close your browser.
3.4 Do Not Track
Some web browsers have a "Do Not Track" feature that tells websites that you do not want to have your online activity tracked. At this time, there is no uniform standard for how to respond to "Do Not Track" signals. We will update this Privacy Policy if a standard is adopted.
4. How We Use Your Information
We use the information we collect for the following purposes:
(a) Service Delivery: To provide, operate, and maintain our Website and consulting services.
(b) Communication: To respond to your inquiries, provide customer support, and send you service-related communications.
(c) Consultation and Assessment: To evaluate your business needs and prepare for consultations.
(d) Service Improvement: To understand how our Website is used, analyze trends, and improve our content and user experience.
(e) Analytics: To monitor and analyze usage patterns and trends.
(f) Legal Compliance: To comply with applicable laws, regulations, and legal processes.
(g) Security: To protect against unauthorized access, fraud, and other illegal activities.
5. Third-Party Services
We use the following third-party services that may collect or process information:
5.1 Formspree (Form Submission Service)
Provider: Formspree, Inc.
Purpose: Our contact and inquiry forms use Formspree to process form submissions.
Data Collected: When you submit a form on our Website, Formspree collects the form data you provide (including name, email, phone number, company, and message content) and forwards it to us.
Privacy Policy: formspree.io/legal/privacy-policy
5.2 Website Hosting
Provider: Cloudflare Pages
Purpose: Hosting and serving our Website
Data Collected: Log data, IP addresses, and standard server information
5.3 Analytics
Provider: None currently
Data Collected: None
6. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
(a) Service Providers: We may share information with third-party service providers who perform services on our behalf, such as website hosting, form processing (Formspree), analytics, and email delivery. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
(b) Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
(c) Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your personal information.
(d) Protection of Rights: We may disclose your information to protect and defend our rights, property, or safety, or the rights, property, or safety of others.
(e) With Your Consent: We may share your information for any other purpose with your explicit consent.
7. Data Retention
7.1 Retention Periods
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
(a) Contact Form Submissions: Retained for two (2) years from the date of submission, or until the purpose for which the information was collected has been fulfilled, whichever is longer.
(b) Client Data (Engagement-Related): Retained for the duration of the client engagement plus two (2) years, or as required by applicable law or the terms of the applicable services agreement.
(c) Website Analytics Data: Anonymized analytics data may be retained indefinitely for statistical purposes.
(d) Employment Applications: Retained for two (2) years from the date of submission.
7.2 Deletion
Upon expiration of the applicable retention period, we will securely delete or anonymize your personal information, unless a longer retention period is required or permitted by law.
8. Data Security
We implement commercially reasonable technical and organizational measures to protect your personal information, including:
(a) Encryption: Data transmitted to and from our Website is encrypted using SSL/TLS technology.
(b) Access Controls: Access to personal information is restricted to authorized personnel who need it to perform their job functions.
(c) Secure Infrastructure: Our Website is hosted on secure, reputable platforms with built-in security measures.
(d) Vendor Security: We require third-party service providers to implement appropriate security measures.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
9. Your Rights and Choices
9.1 General Rights
Depending on your location, you may have the following rights regarding your personal information:
(a) Access: Request a copy of the personal information we hold about you.
(b) Correction: Request correction of inaccurate or incomplete personal information.
(c) Deletion: Request deletion of your personal information.
(d) Restriction: Request that we restrict the processing of your personal information.
(e) Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.
(f) Objection: Object to our processing of your personal information.
(g) Withdraw Consent: Where processing is based on your consent, you may withdraw consent at any time.
9.2 Exercise Your Rights
To exercise any of these rights, please contact us at:
Email: privacy@nexuframe.com
Subject Line: "Privacy Rights Request"
We will respond to your request within 30 days. We may ask you to verify your identity before processing your request.
10. GDPR Compliance (EU/EEA Residents)
If you are a resident of the European Union (EU) or European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
10.1 Legal Basis for Processing
We process your personal information based on the following legal bases:
(a) Consent: Where you have given explicit consent (e.g., subscribing to our newsletter).
(b) Contractual Necessity: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract (e.g., providing consultation services).
(c) Legitimate Interests: Where processing is necessary for our legitimate interests (e.g., improving our Website, ensuring security), and such interests are not overridden by your rights.
(d) Legal Obligation: Where processing is necessary to comply with a legal obligation.
10.2 International Data Transfers
NexuFrame is based in the United States. If you are located in the EU/EEA, your personal information may be transferred to and processed in countries outside the EU/EEA. We ensure that such transfers are protected by appropriate safeguards, including Standard Contractual Clauses or other lawful transfer mechanisms.
10.3 Data Protection Officer
We do not currently have a designated Data Protection Officer, but you may direct all privacy inquiries to privacy@nexuframe.com.
10.4 Right to Lodge a Complaint
If you believe your rights under the GDPR have been infringed, you have the right to lodge a complaint with the relevant data protection supervisory authority in your country of residence.
11. CCPA Compliance (California Residents)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
11.1 Categories of Personal Information Collected
In the preceding 12 months, we have collected the following categories of personal information:
- Identifiers (name, email address, phone number, IP address)
- Internet or electronic network activity information (browsing history, website interaction data)
- Professional or employment-related information (company name, job title)
11.2 Sale of Personal Information
We do not sell your personal information as defined by the CCPA.
11.3 Sharing for Cross-Context Behavioral Advertising
We do not share your personal information for cross-context behavioral advertising purposes.
11.4 Your California Rights
As a California resident, you have the right to:
(a) Know: Request disclosure of the categories and specific pieces of personal information we have collected about you.
(b) Delete: Request deletion of your personal information, subject to certain exceptions.
(c) Correct: Request correction of inaccurate personal information.
(d) Opt-Out of Sale/Sharing: We do not sell or share your personal information. If this changes, we will update this Privacy Policy and provide an opt-out mechanism.
(e) Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
11.5 Verification
We may need to verify your identity before processing your request. We will respond to verifiable requests within 45 days, with a possible extension of an additional 45 days if reasonably necessary.
11.6 Authorized Agents
You may designate an authorized agent to make a request on your behalf. We may require written authorization and identity verification from both you and the agent.
12. Children's Privacy
Our Website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information. If you become aware that a child has provided us with personal information, please contact us at privacy@nexuframe.com.
13. Links to Other Websites
Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. We may also notify you by email if the changes are significant.
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Website after any changes constitutes your acceptance of the updated Privacy Policy.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
NexuFrame
Email: privacy@nexuframe.com
Website: nexuframe.com/contact
Address: 5534 Saint Joe Road, Fort Wayne, IN 46835
This Privacy Policy template is provided for informational purposes and should be reviewed by qualified legal counsel before use. NexuFrame recommends consulting with an attorney licensed in the applicable jurisdiction to ensure compliance with all applicable privacy laws and regulations, including but not limited to GDPR, CCPA, CPRA, and HIPAA (if applicable).