← Back to home

Privacy Policy

1. Introduction

NexuFrame (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at nexuframe.com and use our consulting services.

By accessing our website or engaging our services, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use our website or services.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

• Contact us — name, email address, phone number, company name, and any information in your message
• Request an assessment — business details, industry, company size, and current technology stack
• Engage our services — additional business and contact information as needed to deliver the agreed-upon work

2.2 Information Collected Automatically

Our website does not use analytics tools, tracking cookies, or third-party tracking technologies. We do not install Google Analytics, Facebook Pixel, or similar services.

Standard server logs (IP address, browser type, pages visited) may be recorded by our hosting provider for operational and security purposes only.

3. How We Use Your Information

We use the information we collect for these purposes:

• Service delivery — to provide, operate, and maintain our consulting services
• Communication — to respond to inquiries, provide customer support, and send service-related messages
• Consultation — to evaluate your business needs and prepare for assessments
• Legal compliance — to comply with applicable laws and regulations
• Security — to protect against unauthorized access and other illegal activities

We do not use your information for marketing purposes unless you have explicitly opted in.

4. Data Sharing

We do not sell your personal information. We may share your information only in these circumstances:

• Service providers — third-party providers who perform services on our behalf (e.g., website hosting, form processing) are contractually obligated to protect your data
• Legal requirements — when required by law or in response to valid legal requests
• Business transfers — in the event of a merger, acquisition, or sale of assets
• Your consent — for any other purpose with your explicit consent

5. Data Retention

We retain your personal information only as long as necessary:

• Contact form submissions — retained for two (2) years or until the purpose is fulfilled
• Client engagement data — retained for the duration of the engagement plus two (2) years, or as required by contract or law
• Server logs — retained per our hosting provider’s standard retention period

After the applicable retention period, we securely delete or anonymize your personal information.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for data transmitted to and from our website
• Access controls limiting who can view personal information
• Secure, reputable hosting infrastructure
• Security requirements for third-party service providers

No method of internet transmission or electronic storage is 100% secure. While we use commercially acceptable means to protect your data, we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access — request a copy of the personal information we hold about you
• Correction — request correction of inaccurate or incomplete information
• Deletion — request deletion of your personal information
• Portability — request your data in a structured, machine-readable format
• Objection — object to our processing of your personal information
• Withdraw consent — where processing is based on consent

To exercise these rights, contact us at privacy@nexuframe.com. We will respond within 30 days and may ask you to verify your identity before processing your request.

8. California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• We do not sell your personal information
• We do not share personal information for cross-context behavioral advertising
• You may request disclosure of what personal information we have collected, request deletion, and request correction of inaccurate information
• We will not discriminate against you for exercising your privacy rights

9. International Users (GDPR)

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):

• We process personal data based on consent, contractual necessity, legitimate interests, or legal obligation
• Data may be transferred to and processed in the United States, protected by appropriate safeguards including Standard Contractual Clauses
• You have the right to lodge a complaint with your local data protection supervisory authority

10. Cookies

Our website does not use tracking cookies, analytics cookies, or marketing cookies. The only cookies in use are those required for basic website functionality (e.g., session management if applicable).

You can control cookies through your browser settings. Blocking all cookies may affect some website functionality.

11. Third-Party Services

We use the following third-party services:

• Contact form processor — TODO: will be updated when the form endpoint is configured.
• Cloudflare Pages — hosts our website. Standard server logs may include IP addresses and browsing data.
• Analytics — None. We do not use any analytics or tracking services.

12. Children’s Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the “Last Updated” date. We may notify you by email if changes are significant.

We encourage you to review this policy periodically. Continued use of our website or services after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

NexuFrame LLC
Email: privacy@nexuframe.com
Website: nexuframe.com/contact
Address: 5534 Saint Joe Road, Fort Wayne, IN 46835

This Privacy Policy is provided for informational purposes and should be reviewed by qualified legal counsel before use. NexuFrame recommends consulting with an attorney licensed in the applicable jurisdiction to ensure compliance with all applicable privacy laws.